Thanks to their extensive knowledge of Lyon and its region, our Concierges, led by Cyrille Jombart, Chef Concierge and member of Les Clefs d’Or, will guide you in your choices and reservations: finest restaurants, concerts, theatres, museums, private tours and experiences far off the beaten track.
Your Chef Concierge
After nearly thirty years in the luxury hospitality industry — including a role as First Concierge at one of the greatest Parisian palaces — Cyrille Jombart knows exactly how to anticipate and exceed your expectations, ensuring every aspect of your stay runs perfectly.
From hidden gems to the finest dining and unmissable shows, Lyon is a city full of surprises. Cyrille and his team are your privileged contacts throughout your stay, opening up the very best of the city — well beyond the usual tourist circuit.
Les Clefs d’Or — An international mark of excellence uniting fewer than 4,000 elite concierges worldwide, guaranteeing a personalised, discreet and outstanding service.
Your airport or train station transfer
Our concierges can arrange your transfers to or from Lyon Saint-Exupéry Airport or Part-Dieu train station: private chauffeur-driven vehicle, group transfers and luggage assistance. Contact us for rates and availability.
concierge.lyon@ihg.com | +33 (0)4 26 99 23 23
The perfect stay in Lyon
Our concierges are at your disposal to create the perfect itinerary through Lyon and its surroundings: a tailor-made selection of must-see experiences, visits and local tables.
Day 1 — Old Lyon & Gastronomy
Day 2 — Silk Heritage & Presqu’île
Day 3 — Markets & Regional Getaway
Contact our Concierge team
Available 7 days a week, 8am to 8pm
Frequently Asked Questions about our Concierge Service
Do you have questions about our concierge service? Find answers to the most frequently asked questions below. For any specific request, contact us at concierge.lyon@ihg.com or +33 (0)4 26 99 23 23.
Our concierge team offers a full range of personalised services: reservations at Lyon’s finest restaurants, tickets for concerts and shows, private tour arrangements, airport and train station transfers, chauffeur-driven vehicle hire, and bespoke 1-, 2- or 3-day itineraries through Lyon and the surrounding region.
Les Clefs d’Or is an international mark of excellence uniting fewer than 4,000 elite concierges worldwide. Membership guarantees an exceptional level of service, deep knowledge of the destination and complete discretion. Our Chef Concierge Cyrille Jombart is a proud member.
Yes, our concierge team organises transfers to and from Lyon Saint-Exupéry Airport and Part-Dieu train station: private chauffeur-driven vehicles, minivans for groups and luggage assistance. Contact us at concierge.lyon@ihg.com for rates and availability.
Our concierge team is available 7 days a week from 8am to 8pm. Outside these hours, the hotel reception is available around the clock to handle any urgent requests.
Absolutely. Chef Concierge Cyrille Jombart and his team have crafted ideal stays of 1, 2 or 3 days, blending Lyon’s iconic landmarks with its best-kept secrets. You can also share your interests and we’ll design a 100% tailored programme just for you.
Yes, our concierge team has a privileged network with Lyon’s finest tables, including Michelin-starred and gastronomic restaurants. Cyrille and his team will recommend and book on your behalf based on your preferences and travel dates.
The concierge service is primarily for guests staying at InterContinental Lyon Hotel Dieu. We encourage you to reach out ahead of your arrival so we can start preparing your stay in the very best conditions.