{"id":1279,"date":"2019-05-08T16:37:17","date_gmt":"2019-05-08T14:37:17","guid":{"rendered":"http:\/\/lyon.intercontinental.com\/?page_id=1279"},"modified":"2026-04-30T16:38:15","modified_gmt":"2026-04-30T14:38:15","slug":"the-chief-concierge","status":"publish","type":"page","link":"https:\/\/lyon.intercontinental.com\/en\/the-chief-concierge\/","title":{"rendered":"Concierge"},"content":{"rendered":"\r\n\r\n\r\n\r\n \r\n
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Concierge<\/h2>\r\n

Providing a personalised service for your stay in Lyon<\/h5>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n\r\n \n\n\n
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Thanks to their extensive knowledge of Lyon and its region, our Concierges, led by Cyrille Jombart<\/strong>, Chef Concierge and member of Les Clefs d\u2019Or<\/strong>, will guide you in your choices and reservations: finest restaurants, concerts, theatres, museums, private tours and experiences far off the beaten track.<\/p>\n\n\n\n

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Your Chef Concierge<\/h2>\n\n\n\n
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\"Night<\/figure>\n<\/div>\n\n\n\n
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\"Cyrille<\/figure>\n<\/div>\n\n\n\n
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\"Concierge<\/figure>\n<\/div>\n<\/div>\n\n\n\n

After nearly thirty years in the luxury hospitality industry \u2014 including a role as First Concierge at one of the greatest Parisian palaces \u2014 Cyrille Jombart<\/strong> knows exactly how to anticipate and exceed your expectations, ensuring every aspect of your stay runs perfectly.<\/p>\n\n\n\n

From hidden gems to the finest dining and unmissable shows, Lyon is a city full of surprises. Cyrille and his team are your privileged contacts throughout your stay, opening up the very best of the city \u2014 well beyond the usual tourist circuit.<\/p>\n\n\n\n

Les Clefs d\u2019Or<\/strong> \u2014 An international mark of excellence uniting fewer than 4,000 elite concierges worldwide, guaranteeing a personalised, discreet and outstanding service.<\/p>\n\n\n\n

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Your airport or train station transfer<\/h2>\n\n\n\n

Our concierges can arrange your transfers to or from Lyon Saint-Exup\u00e9ry Airport or Part-Dieu train station: private chauffeur-driven vehicle, group transfers and luggage assistance. Contact us for rates and availability.<\/p>\n\n\n\n

concierge.lyon@ihg.com<\/a><\/strong>  |  +33 (0)4 26 99 23 23<\/a><\/strong> <\/p>\n\n\n\n

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The perfect stay in Lyon<\/h2>\n\n\n\n

Our concierges are at your disposal to create the perfect itinerary through Lyon and its surroundings: a tailor-made selection of must-see experiences, visits and local tables.<\/p>\n\n\n\n

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Day 1 \u2014 Old Lyon & Gastronomy<\/h3>\n<\/div>\n\n\n\n
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Day 2 \u2014 Silk Heritage & Presqu\u2019\u00eele<\/h3>\n<\/div>\n\n\n\n
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Day 3 \u2014 Markets & Regional Getaway<\/h3>\n<\/div>\n<\/div>\n\n\n\n
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Discover Day 1<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Discover Day 2<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Discover Day 3<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Contact our Concierge team<\/h3>\n\n\n\n

Available 7 days a week, 8am to 8pm<\/p>\n\n\n\n

concierge.lyon@ihg.com<\/a><\/strong><\/p>\n\n\n\n

+33 (0)4 26 99 23 23<\/strong><\/a><\/p>\n\n\n\n

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Frequently Asked Questions about our Concierge Service<\/h2>\n\n\n\n

Do you have questions about our concierge service? Find answers to the most frequently asked questions below. For any specific request, contact us at concierge.lyon@ihg.com<\/a> or +33 (0)4 26 99 23 23<\/a>.<\/p>\n\n\n\n

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What services does the concierge team at InterContinental Lyon Hotel Dieu offer?<\/strong>

Our concierge team offers a full range of personalised services: reservations at Lyon\u2019s finest restaurants, tickets for concerts and shows, private tour arrangements, airport and train station transfers, chauffeur-driven vehicle hire, and bespoke 1-, 2- or 3-day itineraries through Lyon and the surrounding region.<\/p> <\/div>

What are Les Clefs d\u2019Or?<\/strong>

Les Clefs d\u2019Or is an international mark of excellence uniting fewer than 4,000 elite concierges worldwide. Membership guarantees an exceptional level of service, deep knowledge of the destination and complete discretion. Our Chef Concierge Cyrille Jombart is a proud member.<\/p> <\/div>

Can the concierge team arrange my transfer from Lyon airport?<\/strong>

Yes, our concierge team organises transfers to and from Lyon Saint-Exup\u00e9ry Airport and Part-Dieu train station: private chauffeur-driven vehicles, minivans for groups and luggage assistance. Contact us at concierge.lyon@ihg.com for rates and availability.<\/p> <\/div>

Is the concierge service available 24 hours a day?<\/strong>

Our concierge team is available 7 days a week from 8am to 8pm. Outside these hours, the hotel reception is available around the clock to handle any urgent requests.<\/p> <\/div>

Can you put together a personalised itinerary for visiting Lyon?<\/strong>

Absolutely. Chef Concierge Cyrille Jombart and his team have crafted ideal stays of 1, 2 or 3 days, blending Lyon\u2019s iconic landmarks with its best-kept secrets. You can also share your interests and we\u2019ll design a 100% tailored programme just for you.<\/p> <\/div>

Can the concierge team book tables at Lyon\u2019s Michelin-starred restaurants?<\/strong>

Yes, our concierge team has a privileged network with Lyon\u2019s finest tables, including Michelin-starred and gastronomic restaurants. Cyrille and his team will recommend and book on your behalf based on your preferences and travel dates.<\/p> <\/div>

Is this service available to non-hotel guests?<\/strong>

The concierge service is primarily for guests staying at InterContinental Lyon Hotel Dieu. We encourage you to reach out ahead of your arrival so we can start preparing your stay in the very best conditions.<\/p> <\/div> <\/div>\n<\/div>\n\n\n\n

<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Thanks to their extensive knowledge of Lyon and its region, our Concierges, led by Cyrille Jombart, Chef Concierge and member of Les Clefs d\u2019Or, will guide you in your choices and reservations: finest restaurants, concerts, theatres, museums, private tours and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1279","page","type-page","status-publish","hentry"],"acf":{"schema":""},"yoast_head":"\n5-Star Hotel Concierge in Lyon - InterContinental Lyon Hotel Dieu<\/title>\n<meta name=\"description\" content=\"Our Chef Concierge Cyrille Jombart, member of Les Clefs d'Or, guides you through Lyon: finest restaurants, private tours, airport transfers and bespoke experiences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lyon.intercontinental.com\/en\/the-chief-concierge\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5-Star Hotel Concierge in Lyon - 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